We know how important it is for you to have a voice, and we want to ensure yours is heard.
That's why we give all our customers the option to give a genuine review of the salon and their treatments, so the talented stylists and beauticians we partner with, get the credit they deserve.
In order to maintain a transparent and reliable source of feedback for both our salons and customers, we might sometimes have to remove a review if it has breached our Review Guidelines or if the booking is under investigation.
These are some of the possible reasons your review might have been removed:
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The treatment didn't take place.
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We determine that the review has been left by the salon itself.
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The review is defamatory, which is defined as 'the act of making untrue statements about another which damages his/her reputation'.
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The review claims that a crime has taken place.
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The review was written more than 3 months after the treatment happened.