Request a refund Lisa Updated 01 August 2020 09:04 Sometimes, things just aren't meant to be. If your appointment didn't go ahead as planned, just let us know, and we'll refund your money. Here's how to do it. Related articles Treatwell Refund and Cancellation Policy How can I sort out a billing error? Reschedule your appointment Check your appointment details How can I get in touch with a salon directly? Comments 0 comments Article is closed for comments.