Last updated 14.10.2020
Salons and spas are open again in England and Scotland.
For customers and salons within Northern Ireland and Wales there are local restrictions in place, meaning that appointments may not be possible.
Northern Ireland: Salons will be required to close from Friday 16th October for a minimum of 4 weeks.
Wales: Salons will be required to close from Friday 23rd October until 8th November.
For the rest of the UK safety measures remain in place while we continue to try to reduce the spread of the virus. We've collected some guidance on safety measures to keep you and your salon safe at your next appointment, which you can find here. If you have any concerns, please call ahead and speak to your salon before your appointment,
We continue to encourage pre-booking your appointments where ever possible to ensure salons can maintain cleaning schedules and social distancing.
Appointments in Northern Ireland and Wales during the closure periods will be canceled, if your appointment is canceled by us you will receive email confirmation, any pre-booked appointments will be refunded by the same means it was processed*.
With best wishes,
We continue to take action to protect the hair and beauty industry during this uncertain time, including lobbying the UK government for economic hardship relief. Please sign and share our petition to #SupportUKSalons
*refunds may take 3-5 working days to appear in your account. If you paid using a Treatwell Gift Card, the value will be credited to your wallet.