Last updated 18.1.2021
Following the announcement by the government, England is moving to a National Lockdown and therefore all non-essential businesses, which includes salons, have to close until further notice. We're constantly monitoring the situation and if your appointment is impacted we will automatically cancel it and any pre-paid appointments will be refunded.*
Wales has also entered a national lockdown until 29th of January, and in Scotland mainland salons are closed until 31st of January. Again, any appointments impacted will automatically be cancelled and any pre-paid appointments will be refunded.*
What about my gift card or credit note that will expire between November 2020 and the end of January 2021? Good news - we will extend those until the 31st March 2021 to make sure you can book at your favourite salon. You can book appointments up to 90days in advance so you’ve plenty of time to find a time that suits you. Click here to read more.
*Refunds may take 3-5 working days to appear in your account. If you paid using a Treatwell Gift Card, the value will be credited to your wallet.