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  1. Customer Help Centre
  2. Cancellations, complaints and refunds

Cancellations, complaints and refunds

  • What happens if a salon cancels your appointment
  • What to do if you're outside a closed salon
  • How refunds work and how to request one
  • How to make a complaint
  • Treatwell Refund and Cancellation Policy
  • Treatwell's cancellation policy explained
Customer Help Centre
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