How can I request access to a copy of my data or for it to be deleted?

In line with data protection laws, you’re able to request a copy of any data that we hold on you and/or for it to be deleted. For more information about what data we collect and why you can check our T’s and C’s here. 

So that we can verify your request, we’ll need you to contact us using the email address that’s associated with your account. If you don’t have access to that email address, we can still verify your request by confirming the following information:

• Your full name and the email address registered to your Treatwell account
• The phone number and/or postcode linked to the account
• The order reference number of your last Treatwell booking and details of the service and salon visited (if applicable)

Once we’ve confirmed that information, we’ll action your request within 30 days and contact you to confirm that it’s been done.